You can request further information at any time about what personal information we are holding and how it is being used; you can ask for electronic copies of your personal information to be sent to you, and you can request that we erase your personal data.
We are limited to using your data under the following conditions: where you have consented to it, where we need to do so in order to provide our professional service to you, or in certain special circumstances, such as compliance with legal obligations.
We will never sell your personal data.
We have adopted a “Privacy by Design” approach to your personal information, meaning that, to the best of our ability, we will employ state of the art means of collecting, storing and transmitting your data, with a view to promoting privacy and data protection from the outset.
Who are we?
Throughout this document when you see the words “us”, “we” and “our” this is referring to Values Into Action Scotland.
VIAS is a Registered charity SCO38072, and a limited company registered in Scotland No 318911.
We collect personal data, submitted from forms on this website, in order to provide our services to customers.
What personal data do we collect?
Personal data is any data which may identify you, or be identified as relating to you. For example, your name, address, your phone number and email address. We will only collect the personal data we need.
You can give us personal data in various ways. You can submit personal data through forms on our website, in person, by phone, or by email.
How we use your personal data
We will only use your personal data on relevant lawful grounds, as permitted by the EU General Data Protection Regulations/UK Data Protection Act 2018 and Privacy of Electronic Communication Regulation.
Personal data provided to us will be used for the purposes of carrying out our business in a transparent manner, in accordance with any preferences you express.
Technical uses of your information
Our website collects data about visits to the site in order to optimise our website, as well as to promote security by checking for unusual activity, hacking attempts, and other potential threats. The data that is collected also facilitates internal operations such as troubleshooting, data analytics, and research and testing. Data about visits to the site are generally anonymous or pseudonyms.
Information collected for technical purposes may include which pages you have visited (including the date and time), which services and pages you viewed or searched for, page time responses, download errors, files downloaded, lengths of visits to certain pages, page interaction information (such as scrolling , clicks and mouse-overs), methods used to browse away from a page, and other metrics related to your visit to our site.
We use Google Analytics to track visits to the site. More information about Google Analytics can be found on the Google Analytics website.
How can I change my preferences?
You can contact us at any time to change or discuss your privacy preferences. Contact us using the details below.
You have the right to determine how your data is collected and used by us. In particular:
- Your personal information can only be held on valid bases, such as your consent, and our obligation to provide services to you.
- You have the right to know whether or not we are processing your personal information.
- You can request that your personal information be sent to you in electronic format.
- You have the right to restrict the purposes for which we may use your personal information.
- You have the right to request that incorrect information about you be rectified.
- You have the right to request that your personal information be erased, also known as the “right to be forgotten”, subject only to imperatives of public policy specified in the GDPR (Art. 17.3), or to our own specific needs concerning legal obligations or claims.
You can exercise your rights at any time by contacting us, as outlined below. If you consented to us collecting and/or processing your personal information but change your mind, you can get in touch with us to request that we erase the personal information that we hold about you.
What to do if you’re not happy
Please contact us in the first instance if you feel unhappy regarding any issues around the use of your personal data. We would welcome the opportunity to resolve any problem or query you have. You also have the right to contact the Information Commissioners Office (ICO). You can contact them via their website here: https://ico.org.uk.
Keeping your information
We keep email data no longer than is necessary for a legitimate purpose, in line with the provision of the EU General Data Protection Regulations and Data Protection Act 2018.
Storage of information
Our site is hosted with a registered UK supplier and delivered through a secure content delivery network. We do not collect or store payment information.
If you have any questions regarding any aspects of this policy, wish to find out what data we hold about you, or would like to request the erasure of your personal data, please contact us using one of the methods outlined below:
Call us: 0141 212 3395 (hours are 9.00am to 5.30pm Monday to Thursday and 9.00am to 5.00pm on Friday).
Write to us: Hillington Business Centre, 15-17 Nasmyth Road South, Glasgow G52 4RE.
Email us: firstname.lastname@example.org